What do buyers really think when they’re evaluating vendors?
Past experiences with salespeople affect buyers a lot – as does the industry and department they work in.
DiscoverOrg partnered with sales researcher Steve W. Martin to do a comprehensive study of 230 business decision-makers and got their candid thoughts about how they made their decisions – and why they select the vendors they do.
The survey results might surprise you:
- See which departments and industries are part of the 35% who stick with the industry leader – and which are willing to take a chance on the newcomer.
- Buyers who have a favorable view of salespeople are willing to take risks. Here’s who’s not.
- When working with a buying committee, a salesperson has to convince just one person.
Buyer’s regret is real – but 92% of the time, it’s not the salesperson’s fault.
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