Communications as a Service

The 8 Criteria for Enterprise-Grade Communications as a Service

VoIP, Cloud Communication

What should you look for in an “enterprise grade” communications as a service solution and how is effectiveness measured?

Download the white paper The 8 Criteria for Enterprise-Grade Communications as a Service to determine whether or not your communications provider is equipped to offer an enterprise-grade communications solution.

8×8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for, including:

  • What to expect when it comes to service level guarantees
  • What is geo-routing technology and why it’s critical for optimizing global call clarity and reliability
  • What you should look for in your communications provider’s operations network to guarantee  superior service
  • Which security and compliance certifications to expect from your provider
  • Specific uptime and reliability metrics to ask for from your provider
  • How analytics factor into an enterprise communications solution
  • Which pre-built application and CRM integrations to expect

Get all the facts when you download this free white paper!

Recommended for professionals like you: The SOAR Buyer’s Guide

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