What should you look for in an “enterprise grade” communications as a service solution and how is effectiveness measured?
Download the white paper The 8 Criteria for Enterprise-Grade Communications as a Service to determine whether or not your communications provider is equipped to offer an enterprise-grade communications solution.
8×8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for, including:
- What to expect when it comes to service level guarantees
- What is geo-routing technology and why it’s critical for optimizing global call clarity and reliability
- What you should look for in your communications provider’s operations network to guarantee superior service
- Which security and compliance certifications to expect from your provider
- Specific uptime and reliability metrics to ask for from your provider
- How analytics factor into an enterprise communications solution
- Which pre-built application and CRM integrations to expect
Get all the facts when you download this free white paper!
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