Digital transformation has become a driving force of change that it is fundamentally altering how businesses operate. Why? Because digital transformation requires sweeping modernization of old systems to keep up with the demands of the customer.
In March 2018, EdgeVerve commissioned Forrester Consulting to evaluate automation strategies, specifically RPA, which are relatively cost-effective and efficient. This study explored the best operating model practices for RPA to deliver long-term value to stakeholders. Forrester conducted an online survey with 306 business and IT leaders at the director level or above to explore this topic.
Download this report to read Forrester’s recommendations and how AssistEdge, by EdgeVerve, can help you reap the benefits of automation.
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